HSMAI - A Hospitality Association That Understands The Value Of Customer Satisfaction

We’ve just signed a strategic partnership with the Hospitality Sales & Marketing Association International to provide their members and the general business community with unique quarterly web metrics reports that will include experience and satisfaction benchmarks for the growing online marketplace in the hospitality industry.

Keep an eye out for news of the first report resulting from this unique partnership. To be released in September, it will include aggregated travel and hospitality industry data based on feedback from actual web site visitors in the context of their actual web site visits – something not available from any other source. If you want advance notice, just drop me a note and I’ll make sure you get a copy of the first report.