What Do Avinash Kaushik, Bryan Eisenberg and Mitch Joel Have In Common?

We’ve decided to invite a select few industry thought leaders to share their views and opinions about anything and everything related to attitudinal metrics, online research, customer satisfaction and how marketers go about capturing the voice of their online customers. The rationale for this stems from our belief that being able to continuously listen to and understand what your customers are saying is fast becoming the holy grail of marketing, both online and offline. And with the many new and innovative ways to get a handle on “the voice of the customer”, we wanted to give our readers the opportunity to learn from the best. With that in mind we’ve invited professionals with expertise in several different fields to share their thoughts with you.

Hopefully over the next few months you’ll catch some insights and interesting viewpoints from the likes of the gentlemen mentioned above as well as those from fields as diverse as biostatistics and entertainment – check back with us and let us know if you find this information helpful.

Comments