iPerceptions : web analytics, attitudinal predictive customer feedback
Turn Up The Silence

Oct 30

Hold on just a second

When customer service is all that separates you from your competitors, you better make sure you get it right.

Oct 20

Bazaarvoice and iPerceptions Team with CompUSA

Bazaarvoice and iPerceptions Team with CompUSA to Analyze Shoppers’ Use of Ratings and Reviews Data gathered from over 2,000 shoppers show that over 80% consider ratings and reviews “important” in researching or planning a purchase

Oct 10

New Travel Research Study To Be Released

If you work in the online travel sector then start packing you bags because on December 6, 2006 HSMAI & iPerceptions are releasing their first Travel Customer Satisfaction Report at the HSMAI Travel Internet Marketing Strategy Conference in Sunny Isles...