iPerceptions : web analytics, attitudinal predictive customer feedback
Turn Up The Silence
Apr 15

The Positive Reviews Just Keep On Coming

In case you missed it, Duff Anderson, iPerceptions VP Research & Development had an audience of over 250 people glued to their seats during his recent AMA webinar titled "The Holy Grail of Web Analytics: Using Customer Feedback to Increase Online Satisfaction Scores"

Feedback has been overwhelming with over fifty follow up requests for more information and copies of the presentation.

If you missed the opportunity to take in this informative and thought provoking session click here to access the archived version.

Or better yet, just pick up the phone and call him toll free - 877.796.3600.

I'm sure he'd be pleased to share his thoughts and ideas with you about where the online research business and more specifically customer satisfaction and experience research is headed.

Howard Firestone
April 15, 2007
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Comments

I attended the webinar, and have to say I found it very interesting.

Fred
April 16, 2007