iPerceptions : web analytics, attitudinal predictive customer feedback
Turn Up The Silence
Apr 07

Layered invitation now available for 4Q users!

We’re very happy to announce a new, advanced installation option for 4Q users. Forum participants have been asking for a layered invitation that works with all major browsers, and we are finally ready to unveil it.

Previously, the 4Q invitation was only offered as a browser re-direct, which occupies the entire browser window. The image below shows how the re-direct is deployed.

invite.JPG

While this method works well for many users, some had concerns about their visitors losing sight of the page they requested. As the image below demonstrates, the DHTML layer completely removes this concern and makes the invitation process that much more user friendly. It literally resides on top of the page and the opacity of the tinted areas surrounding the layer are such that visitors can clearly recognize the content of the page underneath. This is the surveying method that is currently in use on the iPerceptions' home page.

invite2.JPG

No extra files are required to implement the layered invitation. Simply log into your account, get the new code, and paste the simple line of JavaScript at the end of the body section of your high-entry pages. The same copy and anchor text used on the re-direct invitation will be used for the layer. When visitors click “yes” or “no,” they will be returned to the page they requested. Using this solution, there will be no need to invoke the browser’s “back” button; instead, the page will be reloaded and the layer will remove itself.

One final note for users with Flash-heavy websites. If there are animations on site, these will be temporarily disabled while the layered invitation is on screen. Once the visitor selects “yes” or “no,” the page will be reloaded, as mentioned above, with all animations intact. For a discussion of why this is necessary, please refer to this thread in the Forum.

We hope that you can now enjoy 4Q without any fear that your visitors are losing sight of your pages! How's that for transparency?!

Michael Whitehouse
April 07, 2008
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Comments

This is very welcome news. I've just installed it and the new version is very much better.

I think this change is important: now the visitor can see the destination that they had in mind. The invitation is still extremely prominent, but the site is clearly visible 'behind' the invitation.

Thanks for this.

Tim Leighton-Boyce
April 08, 2008

I would love to be able to register a callback so I can get data into analytics or other tools to be able to analyze how the survey affects visitor behavior.

The registered function would just have to be called and passed whether they hit yes/no/close. This would be easy for you to implement and serve my needs well.

Thanks so much for the great tool!

Travis Cline
April 08, 2008

I am fond of 4Q.I would like to be able to register a callback so I can get data into analytics or other tools to be able to analyze how the survey affects visitor behavior.

The registered function would just have to be called and passed whether they hit yes/no/close. This would be easy for you to implement and serve my needs well.So visitors also will not get any confusion.There might be happen that more visitors would love to participate in survey.

Thanks a lot !

Bhagawat J
April 09, 2008

Great news. Thank you for listening and taking care of this. This moved 4Q from unusable to highly attractive.

How will this appear in our analytics data? It would be nice to see if people bounce when they see the entry survey.

Thanks again.

Josh
April 10, 2008

Thanks for the comments, guys. We're looking into how we can pass a variable to your web analytics tool, so that you can measure bounce rates, TOS, etc. for visitors who register a survey impression. Stay tuned to the forum. We should be posting an update on this soon.

Michael Whitehouse
April 11, 2008

Have you thought about having support for 4Q in two languages simultaneously? One being the native language of the site and the other in (usually) English. I would think many sites have lots of visits from the same country as the company/site is located in, + international visits.

Even
April 18, 2008

this is a great tool! I have already experienced tremendous insight after only a few days of using it.

When will we be able to manage several accounts, or clients under one umbrella?

Ryan Kelly
April 21, 2008