4Q - 3 Months and Going Strong!

It's been 3 months since we rolled out 4Q. Jonathan's blog post got it all started and the momentum grew from there. On the eve of the launch, we were so excited, and yet there was a pervasive sense of the unknown deeply rooted in all of us. This had never been done before, and though we were all optimistic, we were taking a leap of faith and hoping that the web was ready for such a progressive approach to tapping into the voice of the customer.

We're 3 months in, and all of our most optimistic projections have been surpassed. Thousands of site owners are now utilizing 4Q to make sure their websites don't suck. Hundreds of thousands of datapoints have been collected, each representing the unique and important voice of a real website visitor. The community of 4Q users now runs the gamut from the Fortune 1000 all the way down to small sites tucked away in the Deep Web. But they have all come together in their commitment to listening and acting, and they have filled the 4Q Forum with almost 250 posts, containing suggestions, eureka moments, and wonderful success stories.

June is a big month for 4Q. Our translation and tech teams have been working around the clock and we're almost ready to roll it out in close to 20 languages, covering every continent on earth. In the near future, site owners will be able to speak a common language of customer satisfaction that will bridge cultures and reach across the world!

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