4Q now captures voice of customer in 16 languages
We have some exciting news!
4Q is just about ready to go global! We've completed our first round of survey interface translations into 15 new languages, which are:
Canadian French
European French
Latin American Spanish
European Spanish
European Portuguese
German
Dutch
Danish
Swedish
Norwegian
Italian
Traditional Chinese
Simplified Chinese
Japanese
Korean
For now, as you may have noticed, the actual 4Q site is available in English, French and Spanish. We will be adding new languages to the site itself, but the survey interface is already set to go in the languages listed above. At any one time, you'll be able to run your 4Q survey in 6 of any of the above languages.
Not only have we rolled out the survey translations, but we have a couple of highly-requested product updates to announce as well.
First, we've rolled out the ability to create an unlimited number of surveys and manage them all within your one account. Second, you can now adjust your purpose of visit selections (found in question 2) for surveys you've already submitted and may already be live with.
We’re announcing these developments on our forum and blog first so we can get as much feedback as possible from our existing and engaged 4Q users. If you notice any oddities or errors in our translations, PLEASE let us know at 4Q@iperceptions.com.
Once you’ve taken a close look at these translations and provided us with feedback, we’ll roll them out publicly.
If you have any questions at all about the new languages or features, don't hesitate to reach out at 4Q@iperceptions.com.
Now, get your multi-language surveys up and let's work together to take 4Q global!
