Kraft Foods

Astute streamlines omni-channel customer care for Kraft.

Kraft Foods uses Astute AgentTM (formerly ePowerCenterTM) to serve their consumers through multiple channels such as phone, email, paper mail, and social media — truly a one-stop shop!

About Kraft Foods

The Kraft Heinz Company is the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world, with eight $1 billion+ brands. A globally trusted producer of delicious foods, The Kraft Heinz Company provides high quality, great taste and nutrition for all eating occasions whether at home, in restaurants or on the go.

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